Definiton Of Business Letter
A business
letter is usually a letter from one company to
another, or between such organizations and their customers, clients and other
external parties. The overall style of letter depends on the
relationship between the parties concerned.
A.
Types
The most important element you need to ensure in any business letter is
accuracy. One of the aspects of writing a business letter that requires the
most accuracy is knowing which type of business letter you are writing. A
number of options are available for those looking to trade in business
correspondence, and you will significantly increase your odds for getting a
reply if you know the form you need to send.
1.
Letter of Complaint
A letter of complaint will almost certainly result in an official
response if you approach it from a businesslike perspective. Make the complaint
brief, to the point and polite. Politeness pays off regardless of the extent of
anger you are actually feeling while composing this type of business letter.
2.
Resume
Cover Letter
A cover letter that accompanies a resume should revel in its brevity.
You should take as little time and as few words as possible to accomplish one
task: persuading the reader to anticipate re
ading your resume. Mention the title of the job for which you are applying, as well or one or two of your strongest selling points.
ading your resume. Mention the title of the job for which you are applying, as well or one or two of your strongest selling points.
3.
Letter
of Recommendation
A recommendation letter allows you to use a few well-chosen words to
the effect of letting someone else know how highly you value a third party.
Resist the temptation to go overboard; approach your recommendation in a
straightforward manner that still allows you to get the point across.
4.
Letter
of Resignation
An official letter of resignation is a business letter that should be
fair and tactful. Be wary of burning any bridges that you may need to cross
again in the future. Offer a valid reason for your resignation and avoid
self-praise.
5.
Job
Applicant Not Hired
In some cases you may be required to write a business letter that
informs a job applicant that he was not chosen for an open position. Offer an
opening note of thanks for his time, compliment him on his experience or
education and explain that he was just not what the company is looking for at
the present time.
6.
Declining
Dinner Invitation
Declining a dinner invitation is a topic for a business letter that, if
not done tactfully, may result in a social disadvantage. Extend your
appreciation for the invitation and mention that you already have an engagement
for that date. Do not go into detail about what the engagement is.
7.
Reception
of Gift
It is very polite to return a formal business response letting someone
know that you have received her gift. Extend a personalized thanks to let her
know that you are exactly aware of the contents of the gift. If possible, it is
a good idea to include a sentiment suggesting that you have put the gift to
use.
8.
Notification
of Error
When sending a business letter that lets the receiving party know that
an error has been corrected, it is good business sense to include a copy of the
error in question if there is paperwork evidence of it. Make the offer of
additional copies of material involved in the error if necessary.
9.
Thanks
for Job Recommendation
A letter of thanks for a party that helped you get a job should be
professional and courteous. Above all else, avoid the temptation to go
overboard in offering your thanks. Be aware that your skills also helped you
land the job and it was likely not handed to you as a result of the third
party.
10.Information Request
A business letter that requests information should make the request
specific and perfectly understandable. It is also a good idea to state the
reason for the information request. Extend advance appreciation for the
expected cooperation of the recipient.
B.
Parts
1.
Heading
Companies usually use printed paper where heading
or letterhead is specially designed at the top of the sheet. It bears all the necessary
information about the organisation’s identity.
2.
Inside
Address
In a business or
formal letter you should give the address of the recipient after your own
address. Include the recipient’s name, company, address and postal code. Add
job title if appropriate. Separate the recipient’s name and title with a comma.
Double check that you have the correct spelling of the recipient ‘s name. The
Inside Address is always on the left margin. If an 8 1/2″ x 11″ paper is folded
in thirds to fit in a standard 9″ business
envelope, the inside address can appear through the window in the envelope.
3.
Salutation
Also called the
salutation. The type of salutation depends on your relationship with the
recipient. It normally begins with the word “Dear” and always includes the
person’s last name. Use every resource possible to address your letter to
an actual person. If you do not know the name or the sex of of your
reciever address it to Dear Madam/Sir (or Dear Sales Manager or Dear Human
Resources Director). As a general rule the greeting in a business letter
ends in a colon (US style). It is also acceptable to use a comma (UK style).
4.
Body Of
Latter
The body is
where you explain why you’re writing. It’s the main part of the business
letter. Make sure the receiver knows who you are and why you are writing but
try to avoid starting with “I”. Use a new paragraph when you wish to introduce
a new idea or element into your letter. Depending on the letter style you
choose, paragraphs may be indented. Regardless of format, skip a line between
paragraphs.
5.
Clossing
This short,
polite closing ends always with a comma. It is either at the left margin or its
left edge is in the center, depending on the Business Letter Style that you
use. It begins at the same column the heading does. The traditional rule
of etiquette in Britain is that a formal letter starting “Dear Sir or Madam”
must end “Yours faithfully”, while a letter starting “Dear ” must end “Yours
sincerely”. (Note: the second word of the closing is NOT
capitalized).
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